Carnival Castle

Terms & Conditions

Welcome to CarnivalCastle!

These terms and conditions outline the rules and regulations for the use of CarnivalCastle's Services, located at
https://carnivalcastle.com

By accessing this website and booking our services, we assume you accept these terms and conditions. Do not continue to use CarnivalCastle if you do not agree to all of the terms and conditions stated on this page.

  1. 1. The Booking Process

    • Bookings can be made online through our website or by contacting our customer service team.
    • A non-refundable deposit of ₹700 is required to secure a booking, along with a ₹50 convenience fee.
    • Bookings must be confirmed at least 3 days prior to the event date.
  2. 2. Payment Terms

    • Payments can be made via credit/debit card, net banking, or direct bank transfer.
    • Full payment must be completed at the time of check-out.
  3. 3. Service Delivery

    • Our services include event space booking, catering, decoration, and additional amenities as requested.
    • Customers must comply with all rules and regulations of the event space.
  4. 4. User Responsibilities

    • Guests must respect the venue's property and adhere to all posted rules and guidelines.
    • Any damage to the property caused by guests may result in additional charges.
  5. 5. Changes to Terms and Conditions

    • We reserve the right to modify these terms at any time. Changes will be posted on our website and effective immediately.
  6. 6. Contact Information

    • For any questions or concerns regarding these terms, please contact us at 8341428342/contact@carnivalcastle.com